Digital Course & Content Policy

This policy governs the purchase, access, licensing, and permitted use of all digital training courses, course materials, downloadable resources, and electronically delivered content sold by C2A Defense Strategies ("we," "us," or "our"). By purchasing or accessing any digital product, you agree to the terms below.

Upon successful payment, access to your purchased course or digital content will be granted via the email address provided at checkout. Access is typically available within minutes of payment confirmation.

If you do not receive access within 30 minutes:

• Check your spam or junk folder
• Verify the email address used at checkout was entered correctly
• Contact us at info@c2adefense.com with your order reference number

Purchasing a digital course or content product from C2A Defense Strategies grants you a personal, non-exclusive, non-transferable license for individual professional development and internal organizational use only.

You may NOT:

• Redistribute, resell, sublicense, or share access credentials with others
• Upload course materials to any external platform, file-sharing service, or learning management system without written authorization
• Use course content to develop competing training products or curricula
• Reproduce, excerpt, or publish course materials in any form without prior written consent
• Remove or alter any copyright notices, watermarks, or proprietary markings

Enterprise and multi-seat licensing is available for organizations requiring broader access. Contact us at info@c2adefense.com to discuss licensing options.

Because digital courses and content are delivered with immediate access, all digital sales are final. We do not issue refunds once access has been granted or materials have been downloaded.

Exceptions are considered only when:

• Payment was processed but access was never granted
• Course materials are technically defective or inaccessible
• A duplicate charge occurred for the same product

Exception requests must be submitted to info@c2adefense.com within 7 days of purchase, including your order reference and a description of the issue.

Course materials are typically delivered as PDF documents, video files, or through a secure online learning portal. Specific formats are noted on each course page. We are not responsible for access issues arising from unsupported devices, outdated software, or restricted network environments (e.g., government or classified networks that block external content).

If you have technical questions before purchasing, contact us at info@c2adefense.com.

C2A Defense Strategies may update course content periodically to reflect changes in technology, doctrine, or industry standards. Purchasers of a course may receive access to updated materials at our discretion. We are not obligated to provide updates or new course versions to prior purchasers.

All course content, materials, frameworks, methodologies, and associated intellectual property are owned by C2A Defense Strategies or its licensed contributors. Purchase of a course does not transfer any ownership rights or copyright. Unauthorized reproduction, distribution, or derivative use of our content is a violation of applicable intellectual property law and may result in legal action.

If you initiate a chargeback or payment dispute without first contacting us to resolve the issue, we reserve the right to revoke course access and pursue recovery of fees. We are committed to resolving issues fairly — please contact us directly before escalating to your payment provider.

Questions about your course access or this policy? Contact us at info@c2adefense.com. We respond within 1–2 business days.