Field Manual 01 · 40 pages · PDF
Behavioral
Intelligence
for Leaders
Why the people you lead behave the way they do — and what to do about it when the pressure is on.
Emotional intelligence taught leaders to ask what people feel. This manual teaches them to read what people do — the patterns, the drivers, and the way behavior narrows under load. Five trainable reps, nine diagrams, a twenty-item self-audit, and a ninety-day plan.
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The NextRep · 01
Intelligence
for Leaders
Carrie Arredondo
Founder & CEO — The NextRep | C2A Defense Strategies
Inside the manual
Five reps, and the evidence behind each one
Rep I — Observe
The camera test, four behavioral channels, and why you have been watching your people rather than observing them.
Rep II — Decode
Standing, certainty, control, belonging — the four drivers under most workplace behavior, and the payoff sentence.
Rep III — Predict
Pressure does not reveal character; it narrows behavior. The sealed forecast, and the behavioral premortem.
Rep IV — Adapt
Match the driver, not the personality. Why the compliment sandwich degrades the signal, and the eight-second read-back.
Rep V — Build
One ritual, one rule, one record. Measuring psychological safety by counting behavior instead of surveying sentiment.
Plus — The Self-Audit
Twenty scored items, four bands of interpretation, and a ninety-day rep plan you take twice.
40
pages, print-ready
09
original diagrams
05
field exercises
12
cited sources
From the introduction
"You were promoted for what you could do. You are now judged on what other people do. Nobody covered the gap."
Behavior is the most abundant, least-read data source in any organization. It is generated continuously, by everyone, for free. Most leaders never learn to read it — they read impressions instead, a fast, confident, largely fictional summary their brain writes about each person and then defends.
Gallup's variance decomposition across millions of employees found that managers account for at least 70% of the variance in team engagement. Whatever the manager is doing — not what they intend, not what they feel — is the dominant variable in the system.
Written for
Pricing
Three ways to buy
The Manual
$39
one reader
- 40-page PDF, print-ready
- Web edition for any device
- All five Field Reps
- The 20-item Self-Audit
Manual + Workbook
$97
one leader, ninety days
- Everything in The Manual
- Printable Camera Log & Forecast sheets
- Scored Self-Audit tracker
- 90-day rep plan, week by week
Team Licence
$1,450
up to 25 leaders
- Everything in Manual + Workbook
- Distribution rights in one organization
- Team aggregate audit template
- 60-minute briefing with Carrie
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The NextRep
Carrie Arredondo — Founder & CEO · C2A Defense Strategies
Behavioral Intelligence™ · Field Manual 01
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